Paytm Customer Care Contact Number +91-120-4456456 24×7 Support, Refunds,IVR helpdesk at 0120-4440440 and More
Paytm, India’s leading digital payment platform, offers robust customer support to address user queries related to payments, refunds, postpaid services, and more. Whether you’re in India or abroad, such as Dubai, accessing Paytm’s customer care is simple and efficient.
This article provides detailed information on Paytm customer care contact numbers, including toll-free options, email support, and specific services like Paytm Postpaid and Paytm Money, ensuring you can resolve your issues quickly.
Paytm Customer Care Contact Number
For general queries related to payments, wallet, or bank services, Paytm provides a dedicated customer care number. You can reach out to Paytm’s customer support team by calling:
- Paytm Customer Care Number: +91-120-4456456
This number is available for users to address issues related to payments, bank accounts, or wallet services. Ensure you call from your registered mobile number for faster verification.
Paytm Customer Care Contact Number in Dubai
For users in Dubai or other international locations, Paytm’s customer support can be accessed through their regional office or general helpline. While there isn’t a dedicated Dubai-specific customer care number, you can contact Paytm’s support team via:
- General Customer Care Number: +91-120-4456456
- Regional Office in Dubai: One97 Communications FZ-LLC, 106, Building No 6, Dubai Outsource City, Dubai, United Arab Emirates
For international users, it’s advisable to use the Paytm app’s “Help & Support” section or email support for quicker responses, as international calling may incur charges.
Paytm Customer Care Toll-Free Number 24×7
Paytm offers toll-free numbers for specific services, ensuring users can reach out without incurring call charges. The following toll-free numbers are available:
- Paytm FASTag Toll-Free Number: 1800-120-4210
This number is dedicated to FASTag-related queries, such as toll plaza complaints or tag replacement. - Paytm Money Toll-Free Number: 0120-3888388 (for password reset) or 0120-3925699 (alternate number for password reset).
While Paytm’s toll-free numbers are service-specific, general customer care may not always be toll-free. Always check the official Paytm website for the latest contact details.
Is Paytm Customer Care 24×7?
Yes, Paytm’s customer care is available 24×7 for most services, ensuring users can get assistance at any time. The customer care team is accessible via phone, email, or the Paytm app’s “Help & Support” section. However, for certain non-urgent queries, representatives may follow up between 10 AM and 8 PM. The 24×7 availability makes it convenient for users to resolve issues like payment failures, refunds, or account-related problems anytime.
Paytm Customer Care Number for Refund Money
If you’re facing issues with refunds, such as failed transactions or canceled orders, Paytm provides dedicated support. To address refund-related queries:
- Contact Number: +91-120-4456456
- Steps for Refund Assistance:
- Open the Paytm app and navigate to the “Profile” section.
- Select “Help & Support” from the menu.
- Choose the transaction for which you need a refund and follow the prompts to raise a complaint.
Refunds for failed recharges are typically credited to your Paytm Wallet within 48 hours. For bank transactions, refunds may take 3–10 working days, depending on the bank.
Paytm Customer Care Number in Hindi
Paytm offers multilingual support, including Hindi, to cater to its diverse user base. You can contact the general customer care number for assistance in Hindi:
- Hindi Customer Care Number: +91-120-4456456
The helpline supports both English and Hindi, ensuring users can communicate in their preferred language. For specific queries, mention your language preference when connected to a representative.
Paytm Business Customer Care Number 24×7
For merchants and business owners using Paytm for Business, dedicated support is available to address payment acceptance, refunds, or KYC-related queries. Contact Paytm Business support via:
- Paytm Business Customer Care Number: +91-120-4456456
- Additional Support: Use the “Paytm for Business” app or visit the official website (business.paytm.com) to raise a ticket or email your query.
Paytm’s business support team is available 24/7 to assist merchants with issues like pending refunds or technical glitches.
Paytm Customer Care Email ID
For non-urgent queries or detailed complaints, emailing Paytm’s customer care is a reliable option. The primary email addresses are:
- General Customer Care Email: care@paytm.com
- Paytm Money Email: feedback@paytmmoney.com
Emails are particularly useful for issues like account deactivation, refund disputes, or feedback. Ensure you provide your registered mobile number, transaction ID, and a detailed description of the issue for faster resolution.
Paytm Postpaid Customer Care Number
Paytm Postpaid users can contact customer care for queries related to bills, payments, or account issues. The dedicated contact number is:
- Paytm Postpaid Customer Care Number: +91-120-4456456
For issues like Postpaid bill disputes or refund credits, follow these steps:
- Open the Paytm app and go to “Help & Support.”
- Select “Paytm Postpaid” from the options.
- Raise a ticket for your specific issue, such as a refund credited as Postpaid credit instead of a bank transfer.
Additional Tips for Contacting Paytm Customer Care
- Use the Paytm App: The “Help & Support” section in the Paytm app is the fastest way to raise complaints or track their status.
- Registered Mobile Number: Always call from your registered number for quicker verification.
- Transaction Details: Keep your transaction ID, date, and bank details handy when contacting support.
- Social Media Support: Paytm is active on platforms like X (@Paytmcare) for quick responses to user queries.
- RBI Restrictions: Note that Paytm Payments Bank has restrictions on new deposits or credit transactions after March 15, 2024, but withdrawals and existing balance usage remain unaffected.
Conclusion
Paytm’s customer care system is designed to provide seamless support for its users, whether for general queries, refunds, or business-related issues. With 24×7 availability, toll-free numbers for specific services, and multilingual support, Paytm ensures accessibility for all.
For the fastest resolution, use the Paytm app’s “Help & Support” section or contact the customer care number (+91-120-4456456). For users in Dubai or abroad, email support or the app is recommended to avoid international calling charges. Stay updated by visiting paytm.com for the latest contact details.
