Amazon Pay India Customer Care No. 1800 1200 1571.Amazon Pay Customer Care Number India Toll Free: 1800-1200-1571 (available 24/7).
When shopping on Amazon India, having access to reliable customer support is essential for resolving issues like order tracking, returns, or payment queries.
Whether you’re looking for the Amazon India Customer Care Number 24/7, Amazon Pay Customer Care Number India Toll Free, or specific support in Tamil Nadu, this guide provides all the Amazon Customer Care Contact Number details you need. From phone numbers to email IDs, we’ve got you covered for a seamless shopping experience.
Why Amazon Customer Care Stands Out
Amazon India is committed to being the “Earth’s most customer-centric company,” offering 24/7 support through multiple channels, including phone, chat, and email. Whether you’re facing issues with delivery, Amazon Pay transactions, or product returns, the Amazon Customer Care Number 24/7 ensures prompt assistance. Their support team is available in multiple languages, including English, Hindi, Tamil, Telugu, and more, making it accessible for customers across India.
Amazon India Customer Care Number 24/7
For quick resolutions, Amazon India provides several Amazon Customer Care Toll-Free Number options. Here are the primary contact numbers:
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General Customer Care: Call 1800-3000-9009 (toll-free, available 24/7) for issues related to orders, refunds, or account management.
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Emergency Support: For critical issues, such as delivery agent safety concerns, dial 844-311-0406 (supports English, Hindi, Telugu, and Bengali). For Tamil or Kannada, use the online contact form at www.amazon.in/contact-us.
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Amazon Customer Care Number Tamil Nadu: While the toll-free number 1800-3000-9009 serves all regions, Tamil-speaking customers can also use the online contact form for Tamil-language support.
The average hold time is over 30 minutes, with the longest wait times on Mondays and shortest on Sundays. Calls typically last about 3 minutes. Have your order ID, tracking number, or email ready to expedite the process.
Amazon Pay Customer Care Number 24/7
For issues related to Amazon Pay, such as balance disputes or unauthorized transactions, use the dedicated Amazon Pay Customer Care Number 24/7:
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Amazon Pay Customer Care Number India Toll Free: 1800-1200-1571 (available 24/7).
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Fraudulent Transactions: Report unauthorized Amazon Pay transactions at 1800-1200-1637. Amazon will evaluate and take steps to prevent further issues, crediting the amount within a reasonable timeframe.
You can also escalate Amazon Pay concerns to the Grievance Officer, Ms. Ankita Singh, at amazonpay-grievance-officer@amazonpay.in or by mail to Amazon Pay (India) Private Limited, 8th Floor, Brigade Gateway, 26/1, Dr. Raj Kumar Road, Bangalore, Karnataka – 560055.
Amazon Delivery Customer Care Number
For delivery-related issues, such as delayed packages or missing items, contact the Amazon Delivery Customer Care Number:
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Toll-Free: 1800-3000-9009 (same as general customer care, available 24/7).
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Emergency Delivery Issues: Use 844-311-0406 for urgent delivery concerns involving Shipped by Amazon agents.
Track your order or initiate returns directly on www.amazon.in under the “Your Orders” section to avoid long wait times.
Amazon Customer Care Email ID
If you prefer written communication, Amazon offers several Amazon Customer Care Email ID options:
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General Inquiries: Use the contact form at www.amazon.in/contact-us for online resolution. Expect a response within 24 hours.
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Grievance Officer: Email grievance-officer@amazon.in for unresolved complaints or violations on Amazon.in.
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Amazon Pay Escalations: Contact amazonpay-merchant-grievance-officer@amazonpay.in for payment-related issues.
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Amazon Flex Support: For delivery partner queries, email amazonflex-support@amazon.com.
For corporate correspondence, send mail to Amazon.com, Inc., Nos. 1401 to 1421, 14th Floor, International Trade Tower, Nehru Place, New Delhi, Delhi 110019, India.
Tips for Contacting Amazon Customer Care
To ensure a smooth experience with Amazon Customer Care Contact Number India:
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Use Live Chat: Access 24/7 live chat via www.amazon.in/contact-us for faster resolutions.
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Prepare Details: Have your order ID, tracking number, or email ready to speed up the process.
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Check Self-Service Options: Visit the Amazon Help Center for tracking, refunds, or payment management.
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Escalate if Needed: If unresolved, contact the Grievance Officer or, after 30 days, the Reserve Bank Ombudsman at Centralised Receipt and Processing Centre, Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017.
Frequently Asked Questions
What is the Amazon India Customer Care Number 24/7?
The Amazon India Customer Care Number 24/7 is 1800-3000-9009 (toll-free). For emergencies, call 844-311-0406.
How do I contact Amazon Pay Customer Care Number India Toll Free?
Reach Amazon Pay Customer Care Number 24/7 at 1800-1200-1571. For fraud, call 1800-1200-1637.
Is there a specific Amazon Customer Care Number Tamil Nadu?
Use the toll-free number 1800-3000-9009 for Tamil Nadu. For Tamil-language support, submit queries via www.amazon.in/contact-us.
How can I report a missing delivery?
Contact the Amazon Delivery Customer Care Number at 1800-3000-9009 or use the tracking portal on www.amazon.in.
Conclusion
Amazon India’s customer care is designed to make your shopping experience hassle-free, with Amazon Customer Care Number 24/7 (1800-3000-9009) and Amazon Pay Customer Care Number India Toll Free (1800-1200-1571) available round-the-clock. Whether you’re in Tamil Nadu or elsewhere, use the Amazon Customer Care Email ID or live chat for quick resolutions. Visit www.amazon.in/contact-us to connect with their team or explore self-service options. Shop confidently knowing Amazon’s support is just a call or click away!
