đź“ž Walmart Customer Service Phone Number: 1-800-WALMART (1-800-925-6278)
Walmart Customer Care: Complete Guide to Walmart Customer Service Numbers, Chat, Email & Support Hours
Walmart is one of the world’s largest retail companies, serving millions of customers daily through its physical stores and online platforms. Due to its massive customer base, Walmart offers multiple support channels to assist with orders, returns, refunds, delivery issues, account problems, and more.
This guide covers Walmart customer service numbers, hours, chat, email support, live person assistance, and Walmart customer service Canada, all in one place.
Walmart Customer Care Overview
Walmart customer care is designed to support customers shopping both in-store and online at Walmart.com. Whether you need help with an online order, a refund, a missing package, or a billing concern, Walmart offers fast and reliable customer service options.
Customers can contact Walmart through:
- Phone support
- Live chat
- Email assistance
- Online help center
- Store-level customer service desks
Walmart Customer Service Number (USA)
The Walmart customer service number for customers in the United States is:
đź“ž Walmart Customer Service Phone Number:
1-800-WALMART (1-800-925-6278)
This number connects you to Walmart’s general customer support team for:
- Order tracking
- Returns and refunds
- Walmart.com account issues
- Gift cards
- Store complaints
- Delivery problems
What Is the 1-800 Number for Walmart Customer Service?
The official 1-800 number for Walmart customer service is:
1-800-925-6278
This toll-free number works nationwide in the U.S. and is the fastest way to reach a live Walmart customer service representative.
What Is Walmart’s Online Customer Service Number?
If you need help specifically with online orders from Walmart.com, the same customer support number applies:
đź“ž Walmart Online Customer Service Number:
1-800-925-6278
You can contact this number for:
- Online order status
- Cancellations
- Refund delays
- Marketplace seller issues
- Login and account problems
Walmart Customer Service Number – Live Person
Many customers prefer speaking to a real agent instead of automated systems.
To reach a live person at Walmart customer service:
- Dial 1-800-925-6278
- Follow the automated prompts
- Say “Representative” or “Customer service” when prompted
Calling during non-peak hours (early morning or late evening) increases your chances of connecting quickly to a live agent.
Walmart Customer Service Hours
Walmart customer service hours are generally:
- Phone Support: 7 days a week
- Typical Hours: 7:00 AM – 11:00 PM (local time)
Hours may vary slightly during holidays or peak shopping seasons.
For store-specific issues, it’s recommended to contact your local Walmart store directly during store operating hours.
Walmart Customer Service Chat
Walmart also offers customer service chat, which is one of the most convenient ways to get quick assistance.
Walmart Customer Service Chat Benefits:
- Available online 24/7 for many issues
- No waiting on hold
- Best for order tracking and returns
How to access Walmart customer service chat:
- Visit Walmart’s official website
- Go to the Help Center
- Select Chat with us
Walmart Customer Service Email
While Walmart does not widely advertise a direct customer service email, customers can still contact support through online forms.
How to contact Walmart customer service by email:
- Use the contact form in the Walmart Help Center
- Submit your issue with the order details
- Receive responses via email
Email support is best for non-urgent matters such as feedback, documentation requests, or detailed complaints.
Walmart Customer Service Canada
For customers shopping in Canada, Walmart’s customer service in Canada provides localized support.
🇨🇦 Walmart Canada Customer Service:
- Phone support is available through Walmart Canada’s official website
- Online chat and help center options
- Store-level customer service desks
Walmart Canada support handles:
- Online orders from Walmart.ca
- In-store purchase issues
- Returns and refunds
- Product availability
Common Reasons to Contact Walmart Customer Care
Customers frequently contact Walmart customer care for:
- Order tracking and delivery delays
- Refund and return status
- Missing or damaged items
- Payment and billing problems
- Walmart+ membership support
- Store complaints or feedback
Tips for Faster Walmart Customer Service
- Call early in the morning for shorter wait times
- Use live chat for quick order-related issues
- Keep your order number ready
- Use the Walmart app for self-service options
Final Thoughts
Walmart offers multiple customer support options to ensure shoppers receive fast and reliable assistance. Whether you need the Walmart customer service number, want to chat online, email support, or reach a live person, Walmart customer care is accessible and efficient.
For urgent issues, calling 1-800-WALMART (1-800-925-6278) remains the fastest solution.
