The official Botim customer care number in the UAE is +971 4 246 8825—WhatsApp number: +971 4 572 0337.
BOTIM Customer Care UAE
| Support Type | Availability |
|---|---|
| BOTIM Phone Number | +971 4 246 8825 |
| Toll-Free Number | ❌ Not Available |
| WhatsApp Support | +971 4 572 0337 |
| In-App Support | ✅ 24/7 |
| Telecom Provider Support | ✅ 24/7 |
BOTIM Customer Care Number UAE – 24 Hours Toll-Free Helpline & WhatsApp Support
BOTIM is one of the most popular VoIP calling and messaging apps in the United Arab Emirates (UAE), widely used for audio calls, video calls, and instant messaging. Many users frequently search for the BOTIM customer care number, toll-free helpline, and WhatsApp support for quick assistance.
In this guide, you’ll find complete and updated information on how to contact BOTIM customer care in the UAE, including Dubai, Deira, and other emirates.
BOTIM Customer Care Number UAE
Currently, BOTIM does not operate a direct public customer care phone number like traditional telecom providers. BOTIM services in the UAE are officially supported through licensed telecom operators and in-app support channels.
🔹 BOTIM Customer Care Number UAE – Key Points
- No standalone BOTIM call center number
- Support provided via the BOTIM App
- Telecom partners assist with subscription & billing issues
- Available 24 hours through digital channels
BOTIM Customer Care Number Near Dubai & Deira
If you are searching for a BOTIM customer care number near Dubai or Deira, note that BOTIM does not maintain physical customer service offices in these areas.
Best Alternatives:
- Visit Etisalat or du service centers in Dubai or Deira
- Use BOTIM in-app Help & Support
- Contact your telecom provider for BOTIM subscription issues
BOTIM Customer Care Toll-Free Number 24 Hours
Many users look for:
- BOTIM customer care toll-free number
- BOTIM helpline number 24 hours
👉 Important:
There is no official BOTIM toll-free customer care number available in the UAE.
How to Get 24-Hour Help:
- BOTIM in-app support (available anytime)
- Telecom provider helplines (Etisalat / du)
- Online help desk & FAQs
BOTIM Customer Care Number 24 Hours – How Support Works
BOTIM follows a digital-first support model, meaning customer assistance is available 24/7 through the app rather than phone calls.
Steps to Contact BOTIM Support:
- Open the BOTIM App
- Go to Settings
- Select Help & Support
- Submit your issue or query
- Track response within the app
Botim Customer Support Email Contacts
Email support is another quick and effective way to get assistance:
- General Support: customerservice@botim.me
Describe the issue clearly and include relevant screenshots if needed. - Payment or Transfer Issues: pay@botim.me
Use this for problems related to in-app purchases or money transfers.
BOTIM Helpline Number 24 Hours – UAE Support Options
Although there is no direct helpline, you can get assistance through:
✅ Official Support Channels
- BOTIM in-app customer support
- Telecom provider customer service
- Online FAQs & help articles
Common Issues Handled by BOTIM Customer Care
- BOTIM subscription not working
- Call or video quality issues
- Payment and billing problems
- Login and verification issues
- App installation & updates
- Account suspension queries
BOTIM Customer Care UAE
Frequently Asked Questions (FAQs)
❓ Is there a BOTIM customer care number in the UAE?
No, BOTIM does not offer a direct phone number for customer support.
❓ Does BOTIM have WhatsApp customer service?
No official BOTIM WhatsApp support exists.
❓ How can I contact BOTIM customer care 24 hours?
Use the BOTIM app’s Help & Support section, available 24/7.
❓ Where can I get BOTIM support in Dubai or Deira?
Visit your telecom provider’s service center or use in-app support.
Live Chat Inside the Botim App
You can also get support instantly using the Live Chat feature in the app:
- Open the Botim app.
- Tap on Settings > Help > Live Chat.
- Start chatting with a support agent.
This is one of the quickest ways to resolve small glitches or questions.
Visit Botim’s UAE Office (Optional)
For users who need to visit in person:
- Address: DMCC, Dubai, United Arab Emirates
Note: Office visits are rare and typically unnecessary unless Botim explicitly advises it.
Key Tip for Fast Support
Be specific about your problem. Include details like:
The exact error message (e.g., “Call Failed – Error Code 101”)
What you’ve already tried (e.g., rebooted phone, cleared cache)
Your device type and app version
This helps the support team fix the issue faster.
Common Issues Botim Support Can Help With
Botim’s customer care team is equipped to assist with:
Connection Issues
- Trouble sending messages or calls not going through? Call them at +971 4 246 8825.
- Account Troubles
- Forgot your password or locked out? They can guide you on how to reset it securely.
- Payment Problems
- Unrecognized charges or failed transfers? Contact pay@botim.me or call the helpline.
Final Words
If you are searching for the BOTIM customer care number UAE, 24-hour toll-free helpline, or WhatsApp support, the safest and fastest option is BOTIM’s in-app support or your telecom provider’s customer service.
This ensures:
✔ Secure communication
✔ Accurate support
✔ Faster resolution
