π Complete Guide: Vodacom Customer Care Contacts Customer service 000 27 82 135 (Numbers, WhatsApp & Toll-Free) Customer service 000 27 82 135 (Numbers, WhatsApp & Toll-Free) WhatsApp Support 082 009 8624

Vodacom is one of Africaβs leading mobile network operators, with a wide presence across multiple African countries. Whether you need help with your SIM, data, billing, roaming, M-Pesa, or any account issue, hereβs your ultimate list of Vodacom customer care numbers and contacts so you can connect fast and easily.
π± 1. Vodacom Customer Care Numbers (South Africa)
For most Vodacom customers β especially in South Africa β these are the main customer support contacts you can use:
General Customer Care
- π 135 β From a Vodacom handset (free)
- π 082 135 β From any phone (standard rates apply)
- π +27 82 135 β From abroad/overseas βοΈ β international customer care contact
Other Useful Toll-Free / Support Numbers
- π 082 1944 β Device Repairs
- π 082 1904 β Vodacom Fibre enquiries
- π 082 1958 β Cancellations
- π 082 17844 β Sales & Upgrades
- π 082 1960 β Business Support
- π 082 1940 β Vodacom Corporate Support
(Calling these from a Vodacom SIM is usually free or discounted from within the Vodacom network) (Vodacom)
Customer care lines are generally available 24/7 for general queries, with specialist departments operating during business hours.
π¬ 2. Vodacom WhatsApp Customer Care Number
Vodacom also offers WhatsApp support, which is handy if you prefer to chat instead of calling.
π± WhatsApp Number: 082 009 8624
π‘ Save this number in your contacts, open WhatsApp, and send a message to start a support chat β including self-service options for checking balances, data, and account issues. (Facebook)
π§ 3. Vodacom Customer Support Email
If your issue requires documentation or detailed written support:
π© Email Support: customercare@vodacom.co.za
This email is used for general account, billing, connection, or complaint issues and ensures you have written proof of your message. (Contact Details)
π 4. Vodacom Numbers in Other African Countries
While Vodacomβs main customer care contacts above are based on the South African network, Vodacom operates in multiple African regions, and local contacts vary.
π Vodacom Tanzania
- π 100 β Vodacom Tanzania general customer care (Vodacom customers)
- π +255 754 100 100 β WhatsApp Support
- π§ customercare@vodacom.co.tz β Email
(Toll-free or mobile-rate support available) (Vodacom Tanzania)
π Vodacom Lesotho
- π 114 β Customer care (toll-free from Vodacom lines)
- π§ customercare@vodacom.co.ls β Customer care email
- π 58 114 114 β WhatsApp support option available
(Working hours apply) (Vodacom Lesotho)
Note: Vodacom also has operations or partnerships across other regions (including DRC, Mozambique, and the wider Vodacom Group footprint), so local contact centers may have their own localized numbers. (Wikipedia)
π 5. Tips for Fast Support
βοΈ Before calling, have your Vodacom number, ID details, and a short description of your issue ready β this speeds up resolution.
βοΈ Use WhatsApp for non-urgent questions like balances and quick info.
βοΈ For complex billing, roaming, or account closure requests, consider emailing and visiting the nearest Vodacom shop.
π Summary β Vodacom Customer Care Contacts
| Contact Type | Number / Contact |
|---|---|
| π Vodacom General Care (Vodacom SIM) | 135 |
| π Vodacom General Care (Any Phone) | 082 135 |
| π International Call Support | +27 82 135 |
| π¬ WhatsApp Support | 082 009 8624 |
| π§ Email Support | customercare@vodacom.co.za |
| π Repairs | 082 1944 |
| π‘ Vodacom Fibre | 082 1904 |
| π Cancellations | 082 1958 |
| π Sales & Upgrades | 082 17844 |
| πΌ Business Support | 082 1960 |
| πΉπΏ Tanzania | 100 / +255 754 100 100 (WhatsApp) |
| π±πΈ Lesotho | 114 / 58 114 114 (WhatsApp) |
By using the numbers and contacts above, you can reach Vodacom customer support quickly and resolve issues efficiently β whether youβre in South Africa or other parts of Africa.



