UMusic Customer Care Contact Number and Support Options- UMPG Royalty Customer Service Line (1-888-474-4979) or contact UMPG by email at umpg.royalty@umusic.com
When it comes to enjoying your favorite music and merchandise from Universal Music Group (UMG), having reliable customer support is essential. Whether you’re tracking an order, resolving an issue, or seeking information about your purchase, UMusic provides multiple ways to get in touch with their customer care team.
This article provides detailed information on the UMusic customer care contact number, email addresses, and other support options to ensure a seamless experience.
UMusic Customer Care Contact Numbers
For customers needing immediate assistance, UMusic offers dedicated phone lines for specific inquiries:
- Royalty Help Line: For issues related to artist or mechanical royalties, you can contact the UMusic Royalty Help Line at 1-888-583-7176. Be sure to leave your full name, phone number, and a brief description of your issue. A representative will respond within 5 business days.
- UMPG Royalty Customer Service: If your query involves royalties through Universal Music Publishing Group (UMPG), call 1-888-474-4979 or email umpg.royalty@umusic.com.
- General Product Inquiries (UK): For UK-based customers seeking specific product information, contact the Information Centre at UMusic’s distributor in Milton Keynes at 0330 587 6630.
For customers outside the US or UK, such as in Japan, the customer service number is 0570-044-088 (Monday to Friday, 10:00 AM to 6:00 PM, excluding holidays).
UMusic Customer Care Email Addresses
UMusic provides several email addresses tailored to specific needs, ensuring your query reaches the right department:
- General Customer Support: For issues related to orders, shipping, or merchandise, email umusic@UMGStores.ca for UMusic Shop Canada or UMGNashville@UMGStores.com for the Universal Music Group Nashville Store.
- Gift Card Support: For questions about UMusic gift cards, contact umusicgiftcards@UMGStores.com.
- Conflicts of Interest: Address complaints or feedback to conflictsofinterest@umusic.com.
- Royalty Inquiries: For royalty-related concerns, use RoyaltyHelp@umusic.com or umpg.royalty@umusic.com for UMPG-specific
